Refund Policy

Super Bowl

General Admission - $35 X 3

$105

Game Day Pass - $70 X 5

$350

Sub Total

$455

HST

$15

Total

$470

All ticket purchases made through the Durham Convention Centre website are subject to the following refund terms.

General Refund Policy

Event ticket purchases are non-refundable unless otherwise stated for a specific event.

Refunds may be considered only under the following circumstances:

Refunds will not be issued for:

Change of mind

Personal decisions after purchase are not eligible.

Failure to attend

No-shows are not refundable.

Late arrival or early departure

Partial attendance does not qualify for a refund.

Violation of rules

Refunds are not issued for policy or conduct violations.

Third-party purchases

Tickets purchased from third-party sellers are not eligible. Please contact the seller directly.

Approved refunds will be processed to the original payment method used at the time of purchase.

1

Processing time

Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.

Need refund assistance?

Reach out with your order details and our team will help.